Frequently Asked Questions
Everything you need to know about your curly hair journey.
Are Curlsmith products suitable for all curl types?
Yes, our ranges are specifically formulated to cater to all hair textures, from fine waves to thick coils. We offer different lines focused on moisture, strength, scalp care, and color protection to meet your unique needs.
Are your products vegan and cruelty-free?
Absolutely. Curlsmith is proud to be a PETA-certified cruelty-free brand. All of our products are 100% vegan and contain no animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your curls, you can return it within 30 days of purchase for a full refund, excluding shipping costs.
Do you use sulfates or silicones in your formulas?
No, all Curlsmith products are strictly 'Curly Girl Method' friendly. We never use harsh sulfates, drying alcohols, or heavy silicones that can weigh down or damage your curls.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.